Internal Solutions Enterprise

Shop Desk — Maintenance Request Workflow

Track maintenance and IT requests, assign owners, and keep a clear audit trail — without email threads or spreadsheets.

Request access See how it works

Windows app · Work email login · Operations-ready

Built for real shop-floor accountability

Shop Desk keeps maintenance requests visible, actionable, and traceable — from intake to completion.

Faster than email

Capture work, owners, and due dates in one place instead of fragmented inbox chains.

Visibility for requestors and managers

Track status, priority, and follow-up history in a single operational view.

Assignment, due dates, and logs

Route work consciously, capture updates, and preserve activity history for audits.

Windows-native request management

A clean desktop interface built for people who fix things.

Requestor dashboard

Request in seconds

Create issues with title, description, priority, and attachments. Auto-populate requestor info from the logged-in user.

Requestor
Receiver dashboard

Operational queue control

Review unassigned work, track due-soon items, and update status with minimal clicks.

Receiver / Admin

License tiers for teams of any size

Start on a single-seat license, then expand when you’re ready.

Startup Single seat
  • Work email login
  • Request tracking
  • Activity logs
Operations Small team
  • Admin/receiver workflow
  • Assignee tracking
  • CSV reporting
Enterprise Multi-shop
  • Dedicated onboarding
  • Support policy
  • Usage review

Why Internal Solutions Enterprise

We deliver focused maintenance software — not a generic SaaS dashboard with a maintenance module.

Shop-specific workflow Built from real maintenance and facilities workflows, not retrofitted from generic project boards.
Direct support path Built and supported directly by Internal Solutions Enterprise. No helpdesk queue, no ticket system.
Privacy-conscious auth Uses internal work-email identity and direct password auth only. No Google/Microsoft redirects, no third-party auth providers.

Request access or ask a question

We’ll reply with next steps and licensing details for your environment.